Last Updated: October 7, 2026

This Cookie Policy explains how PANNA Stores (“we,” “our,” or “us”), a brand of PANNA Food Group, utilizes cookies, tracking pixels, and related technologies on our website at https://pannastores.com (the “Site”) and our integrated online food ordering and rewards platforms.

Please review this policy in conjunction with our Privacy Policy to understand how we protect and manage your personal information.

1. What Are Cookies?

Cookies are small text files downloaded to your device (computer, smartphone, or tablet) when you browse websites. They are widely used to maintain core site operations, facilitate online food ordering, remember your store preferences, and provide analytical data on how customers use our services.

• First-Party Cookies: Placed directly by PANNA Stores to manage your navigation, active cart, and account sessions.
• Third-Party Cookies: Set by trusted technology partners that provide secure payments, menu ordering systems, cybersecurity, and analytics.
• Session Cookies: Temporary files that expire when you close your web browser.
• Persistent Cookies: Remain stored on your device until a defined expiration date or until manually cleared.

2. Why We Use Cookies on PANNA Stores

We use cookies and digital tracking mechanisms to:

• Maintain your online food ordering cart and secure the checkout process.
• Remember your preferred PANNA restaurant location (e.g., Doral, Orlando, Weston) and order preference (Pickup or Delivery).
• Keep you logged in to your customer loyalty rewards account.
• Protect our web servers against malicious bots, automated attacks, and fraudulent transactions.
• Analyze visitor traffic, popular menu items, and page performance to enhance our customer dining experience.

3. Categories of Cookies We Use

4. Third-Party Technologies

To deliver our digital restaurant experience, we work with industry-standard third-party providers:

• Online Ordering & POS Systems: Cookies utilized to power our online menus, table reservations, and delivery routing.
• Payment Gateways: PCI-DSS compliant payment providers (such as Stripe or Toast) use secure tokens to process transactions safely without storing raw card numbers on our site.
• Google Analytics: Helps us understand customer visits anonymously. You can opt out of Google Analytics across all web browsing by downloading the Google Analytics Opt-out Browser Add-on.
• Consent Management: Stores your cookie consent choices so you do not see repetitive banners on every visit.

5. How You Can Control Cookies

You have full authority to determine how cookies are saved on your device:

A. Using the On-Site Consent Tool

Upon your first visit to our Site, our Cookie Banner allows you to click “Accept All”, “Reject Non-Essential”, or customize your preferred cookie categories.

B. Using Your Browser Settings

You can block or delete cookies directly within your browser settings. Please note that blocking essential cookies will disrupt the online ordering process, shopping carts, and rewards logins:

• Cookie settings in Google Chrome
• Cookie settings in Mozilla Firefox
• Cookie settings in Apple Safari
• Cookie settings in Microsoft Edge

6. Policy Updates

We may update this Cookie Policy from time to time to reflect operational, technological, or legal developments. Any revisions will become effective immediately upon posting with an updated “Last Updated” date.

7. Contact Us

If you have any questions or require support regarding our use of cookies, please reach out to us:

PANNA Stores (PANNA New Latino Food / PANNA Food Group)
Corporate Office: 1130 NW 159th Dr, Miami, FL 33169, USA
Phone: (305) 977-2662 / (954) 707-6752
Email: info@pannastores.com
Website: https://pannastores.com